Privacy Policy

Effective Date: 1/1/2023

This Privacy Policy describes how Cloud Ten Labs Inc. (“we,” “us,” or “our”), located at 1707 Eye St., Bakersfield, CA 93304, collects, uses, shares, and protects the personal information obtained from users (“you” or “your”) of our mobile applications (“apps”) and services. By using our apps and services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect
1.1. Personal Information:
– When you use our apps or services, we may collect personal information that you provide to us, such as your name, email address, phone number, and other contact details.

1.2. Usage and Device Information:
– We may collect information about how you interact with our apps and services, including your device type, operating system, IP address, and mobile network information.
– We may also collect usage data, such as the actions you take within our apps, the features you use, and the time spent on our apps.

1.3. Cookies and Similar Technologies:
– We may use cookies and similar technologies to collect information about your browsing activities on our website (www.cloudtenlabs.com). This may include information about your device, browser type, and pages visited.

2. Use of Information
2.1. We use the information collected for the following purposes:
– To provide and improve our apps and services, including personalizing your experience.
– To respond to your inquiries, support requests, or feedback.
– To send you important updates, notifications, and promotional materials related to our apps and services.
– To analyze usage trends and improve the functionality and performance of our apps and services.
– To prevent fraud and enhance the security of our apps and services.
– To comply with applicable laws, regulations, or legal obligations.

3. Information Sharing
3.1. We may share your personal information in the following circumstances:
– With our trusted service providers, contractors, and business partners who assist us in operating our apps and services.
– With your consent or at your direction.
– When required by law, regulation, or legal process.
– To protect our rights, property, or safety, and the rights, property, or safety of others.
– In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

4. Data Retention
4.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security
5.1. We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or storage is completely secure.

6. Your Choices
6.1. You may update or correct your personal information by contacting us using the information provided below. You may also unsubscribe from our promotional communications by following the instructions in those communications.

7. Children’s Privacy
7.1. Our apps and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us using the information provided below, and we will promptly delete such information.

8. Changes to this Privacy Policy
8.1. We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels.

9. Contact Us
9.1. If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
– Cloud Ten Labs Inc.
– 1707 Eye St.
– Bakersfield, CA 93304
– Email: [email protected]
– Phone: 661-866-8889

By using our apps and services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.